How to Change your Email on Binance TH

If you'd like to submit a request for changing your Email address, please prepare the following documents and reach out to Binance TH Customer Support directly via LiveChat for further assistance:

1. Statement video:

     - Show your face clearly in front of the camera. Hold your ID card and a handwritten note with the following information:

             *Request to change my registered email with Binance TH [OLD EMAIL] XXXXX@XXXXX.com to [NEW EMAIL] XXXXX@XXXXX.com

             *Date of request

     - While reading the statement below:

"Today is DD-MM-YYYY, I submit a request to change my EMAIL for my Binance TH account from [OLD EMAIL] XXXXX@XXXXX.com to [NEW EMAIL] XXXXX@XXXXX.com. I confirm that it is my activity" 

2. A picture of ID card along with the statement paper you showed in the video. 

3. Login to your Binance TH account via Binance TH website and reach out to our Customer Support via LiveChat for further assistance. 

    Please click "unsolved" button below to transfer chat to Customer Support. 

NOTE:

- Do not edit or put watermarks on your video

- Make sure that the information on your ID card are readable on the video

- If you use selfie mode for video, make sure that there is no "mirror effect", and text information can be read normally

- To protect your assets, your withdrawal will be restricted for 48 hours after proceeding with this action